How To order

HomeHow To order
The Ethnic World

How To Order

Ordering from The Ethnic World is designed to be simple for wholesale and retail customers. From selecting products and confirming availability to payment, inspection, packing, dispatch and tracking, this guide explains the complete ordering process.

Whether you are buying for a boutique, retail store, online business, wholesale business or personal use, you can follow these steps to place your order and understand what happens after confirmation.

Order Process at a Glance

01 Select Products
02 Check Availability
03 Confirm Order
04 Complete Payment
05 Processing & Inspection
06 Packing, Dispatch & Tracking

Before You Place an Order

Before placing your order, take a few minutes to review the products and prepare the information required for processing. This can help reduce order changes and unnecessary delays.

Choose Products

Select the products and designs you want to purchase.

Review Details

Check product images, descriptions and available options.

Decide Quantity

Keep the required quantity ready before confirmation.

Keep Details Ready

Have your billing, delivery and contact information ready.

01

Browse Our Products

Explore the Indian ethnic wear collections available on The Ethnic World. You can browse categories, collections and products to find items that match your business or personal requirements.

Product pages provide images, design information, available variants and other relevant details to help you review the product before ordering.

02

Select Your Products & Quantity

Once you find the products you want, select the required quantity and add the products to your shopping cart where applicable.

Before proceeding, review the selected products carefully and make sure the product design, quantity and other order details are correct.

For larger wholesale orders, our team can assist with product selection and quantity requirements based on your enquiry.

03

Check Product Availability

Product availability can vary depending on the selected product, quantity and current stock position.

If you are unsure about availability, quantity or product details, contact our team before confirming your order.

Ask About Availability
04

Contact Our Team & Confirm Your Order

After selecting your preferred products, you can contact The Ethnic World team for assistance with availability, pricing, quantity and other order-related questions.

For wholesale orders, you can also discuss quantity requirements, delivery preferences and other details before confirming your purchase.

During order confirmation, the team may verify:

Selected products
Product quantities
Product availability
Billing details
Shipping details
Payment method
Contact The Ethnic World
For Wholesale Buyers

Need a Wholesale Buying Process?

Wholesale buyers can review our dedicated Wholesale Buying Process for additional information about enquiry, product selection, availability, quotation, confirmation, payment, processing, quality checking, packing and dispatch.

05

Choose Your Payment Method

After your order has been confirmed, payment can be completed using one of the available payment methods offered by The Ethnic World.

Depending on your order, delivery location and eligibility, available payment options may include online payment or Cash on Delivery.

Payment Information

Review accepted payment methods, payment guidance and other information before completing your transaction.

View Payment Information

Cash on Delivery

If COD is available for your order, review the applicable eligibility, verification and payment information.

View COD Information
06

Order Processing

After the order and payment have been confirmed, our team begins processing the order. The selected products, quantities and customer details are reviewed against the confirmed order.

During processing, the team may:

  • Verify product availability.
  • Review the selected quantities.
  • Inspect products before packing.
  • Prepare the order for dispatch.
  • Confirm delivery details where required.

Processing time can vary depending on product availability, order quantity, holidays and special order requirements.

Before Dispatch

Product Inspection & Quality Checking

Products may be inspected before packing as part of the order processing procedure. This helps the team verify the products against the confirmed order before dispatch.

For more information about the product checking process, visit our dedicated Quality & Product Checking page.

07

Packing Your Order

Once the order has been processed successfully, the selected products are prepared for dispatch and securely packed for transportation.

Packing is carried out according to the order and delivery requirements before the shipment is handed over to the assigned logistics partner.

View Logistics Information
08

Dispatch Through Logistics Partner

After processing and packing, the order is handed over to an appropriate shipping or logistics partner for delivery.

The logistics partner may vary depending on the delivery location, parcel size and service availability.

09

Track Your Shipment

Once your shipment has been dispatched, tracking information may be shared when it is available from the assigned logistics partner.

Tracking updates depend on the courier partner and may not appear instantly at every stage of the delivery journey.

If you need assistance regarding your shipment status, you can contact our customer support team.

Shipping Information

Shipping charges, estimated delivery timelines and service availability can vary depending on the destination, order size and shipping method.

10

Receive & Inspect Your Order

When your shipment arrives, inspect the parcel before accepting delivery where possible. If you notice visible damage to the outer packaging, inform the delivery representative whenever possible and contact our support team.

After receiving the order, verify that the products match the confirmed order.

If you have any concerns about your shipment, contact our team so that we can guide you through the appropriate next steps.

Customer Support During Your Order

Our team can assist with product selection, availability, order confirmation, payment, shipping, delivery and other order-related enquiries.

If you need help before placing an order or after your order has been confirmed, contact our team for assistance.

Ordering From Outside India?

International orders may involve additional shipping procedures, export documentation, customs clearance or import regulations depending on the destination country.

International buyers should review the dedicated International Buyer information before placing an overseas order.

Need to Cancel or Modify an Order?

If you need to cancel or modify an order after confirmation, contact The Ethnic World as early as possible.

View Refund & Cancellation Information

Have Questions About Ordering?

Review frequently asked questions about products, availability, payments, shipping and customer support.

View Frequently Asked Questions

Helpful Information Before Ordering

To help make the ordering process smoother, we recommend that customers:

  • Review selected products and quantities before confirming the order.
  • Provide complete billing and delivery information.
  • Use an active mobile number and email address for order updates.
  • Choose the payment method that best suits the order and eligibility.
  • Review relevant shipping and logistics information.
  • Read the applicable policy pages before confirming your order.

Our Commitment to a Smooth Ordering Experience

From product selection and order confirmation to payment, processing, inspection, packing, dispatch and tracking, we aim to provide clear communication and support throughout the ordering journey.

Contact Our Team View FAQ
  • Address: E-307, Kuberji Textile Park, Behind Belgium Square, Near Delhi Gate, Ring Road, Surat, Gujarat - 395002
  • Phone: +91 88665-91335


Shop
Whatsapp
Account
Wishlist